At IndieKater, we respect your privacy and are committed to protecting the personal information you provide when visiting our website or using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information. By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide, including:
Full Name
Email Address
Phone Number
Business Name
Information submitted through contact forms
Information provided when requesting consultations or services
We may also automatically collect certain technical information, including:
IP Address
Browser type
Device information
Operating system
Pages visited
Date and time of visits
Referring website
Cookies and analytics data
2. How We Use Your Information
We use your information to:
Respond to inquiries
Schedule consultations
Deliver requested services
Improve our website and customer experience
Send updates regarding your inquiry or project
Process transactions
Provide customer support
Maintain website security
Comply with legal obligations
Communicate regarding appointments, projects, and services
We do not sell your personal information.
3. Legal Basis for Processing
Where required by applicable law, we process your personal information based on one or more of the following legal grounds:
Your consent
Performance of a contract
Compliance with legal obligations
Our legitimate business interests
4. SMS Communications
If you provide your mobile phone number and expressly consent to receive text messages, you may receive SMS messages related to:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties for marketing purposes.
Consent to receive SMS messages is not a condition of purchasing any product or service.
5. Email Communications
If you provide your email address, we may send:
Responses to inquiries
Appointment confirmations
Service-related communications
Educational resources
Business updates
Marketing emails (only if you have opted in)
You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in those emails.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
Improve website functionality
Remember user preferences
Analyze website traffic
Measure marketing effectiveness
Enhance user experience
You can control or disable cookies through your browser settings. Disabling cookies may affect certain website features.
7. Third-Party Services
We may use trusted third-party providers to help operate our business, including:
Website hosting
CRM platforms
Appointment scheduling
Email communications
SMS messaging
Payment processing
Analytics
Customer support
These providers may process your information only as necessary to perform services on our behalf and are required to maintain appropriate safeguards.
8. Payment Information
If you purchase products or services through our website, payments are securely processed by trusted third-party payment processors.
We do not store your complete payment card information on our servers.
9. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
10. Data Retention
We retain personal information only as long as necessary to:
Provide requested services
Meet legal obligations
Resolve disputes
Enforce agreements
Maintain business records
When information is no longer needed, it is securely deleted or anonymized.
11. International Data Transfers
If you access our website from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.
By using our website, you consent to these transfers.
12. Your Privacy Rights
Depending on your location, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Withdraw consent where applicable
Request information about how your data is used
Request a copy of your information
To exercise these rights, please contact us using the information provided below.
13. California Privacy Rights
California residents may have additional rights under applicable privacy laws, including the right to:
Know what personal information is collected
Request deletion of personal information
Request correction of inaccurate personal information
Request access to personal information
To exercise these rights, please contact us using the contact information below.
14. Children's Privacy
Our website is not directed toward children under the age of 13.
We do not knowingly collect personal information from children. If we learn that such information has been collected, we will promptly delete it.
15. External Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.
16. Do Not Track
Some web browsers include a "Do Not Track" feature.
Because there is currently no universal industry standard for responding to these signals, our website does not respond to Do Not Track requests.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes become effective immediately upon posting the updated version on this page. The Effective Date at the top of this page will also be updated.
18. Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:
